Fully Human

3 Steps to Grow Your Emotional Fitness in work, leadership, and life

The next chapter in emotional intelligence (EQ), Fully Human will show you how to increase your personal satisfaction and productivity in work and in life — via this three-step path called EQ Fitness.

No matter where you are in your career, success is an inside job. Take the first step.

Emotions can sink us, or they can power us like fuel to succeed. Many of us show up for work, and life, feeling lonely even in a room full of people, or bringing unproductive emotions into work, like anger or fear. You don’t have to feel this way. Fully Human offers an accessible new guidebook to grow your emotional fitness, and it’s arrived just in time, as technology is quickly becoming our main interface for communication. I lay out how to develop supportive work relationships, and for leaders, how to build healthy company cultures. 

Fully Human tackles unconventional topics, like: 

  • How workaholism keeps us emotionally adolescent
  • How forgiveness belongs in the workplace
  • The simple gestures of gratitude, which impact scores of people every day
  • A new process to dispel unproductive emotions (and doesn’t cost a dime)

I will introduce you to successful people, and companies, that are rich with "connector" emotions like hope, empathy and trust. And I'll share my EQ Fit-catalyzed success at HGTV and the stories of the executives I coach in mindfulness and other emerging techniques, and teach an "inside out" practice of self-discovery, which helps you uncover unproductive emotions, and dispel them.

The best leaders balance power and grace, and everyone can effectively use resilience--an ability to endure tough situations and make tough decisions, and vulnerability, a willingness to open up, change, and admit when we need help. I offer new tools to bring our strongest emotional selves to work each day.

Listen to Fully Human

Are You Emotionally Fit?

Measure your:

  • Self-awareness
  • Trust building
  • Self-transcendence

What Readers Are Saying

Kent Roberts

Co-Founder, Civility Center

In today's world Susan's work is very timely and relevant. She shows us how to be a champion for a more humane workplace and the value of being a principled leader.

As someone who has researched leaders my whole career, this books adds a critical element to the dialogue on leadership: a practical roadmap for improving self-awareness and curbing ego.  It is a must-read for anyone who seeks to be an authentic leader and build a productive and enriching company culture!

Susan’s brave book urges us to dismantle barriers and build cultures grounded in hope.

Paul Polman

Good CEOs are, first and foremost, good human beings. Susan illustrates this core truth of leadership in her remarkable book.

Dr. Barron Patterson

Vice Chair of Pediatrics
Vanderbilt University

As a leader who’s also an introvert, I appreciated the value Susan places on inspiring the quiet voices in an organization to speak out and be heard.

Packard ... offers viable ways to increase “emotional fitness” and create a “trust-building” environment in this useful guide for managers.  In addition to case studies of corporate leaders, Packard includes many charts, infographics, and practice exercises to illustrate and reinforce her principles. This book will be valuable for managers looking for new approaches to building an effective and supportive team. 

Order the Book

Penguin Random House Audio Publishing